Privacy Policy
This policy explains how RUBUILD SERVICES, which runs the Ruvique website (ruvique.co), handles personal data. We follow the Information Technology Act, 2000 and its rules, and the Digital Personal Data Protection Act, 2023 as it comes into force.
What we collect
- When you contact us or send an enquiry: your name, email or phone number and your message.
- When a business buys a plan: the business name, contact person, address, GSTIN if given, and the listing content supplied.
- Payments: handled by Razorpay. We receive a payment reference and status, but never your card, UPI PIN or bank login details.
- Basic technical data: our hosting provider may log IP addresses and browser type for security. We don't use advertising cookies or sell data.
How we use it
- To reply to you and provide the plan you bought.
- To send enquiries only to the businesses you choose.
- To check that a business is real before its listing goes live, by comparing its details with public and official sources. Some checks are automated, and a person reviews anything that can't be confirmed.
- To issue invoices and meet tax and legal duties.
- To keep the site secure and prevent fraud.
Who we share it with
Only with the businesses you send an enquiry to, with Razorpay to process payments, with our hosting and email providers to run the service, and with authorities when the law requires. We do not sell personal data.
How long we keep it
Enquiry details are deleted after 90 days. Payment and invoice records are kept as long as tax law requires (usually 8 years). Other data is deleted when no longer needed.
Your choices and rights
You can ask to see, correct or delete your personal data, or withdraw consent, by emailing hello@ruvique.co. We reply within 15 days.
Security
The site uses HTTPS, and access to our records is limited to people who need it. No system is perfectly secure, but we take reasonable care.
Children
Ruvique is meant for people aged 18 and over. We don't knowingly collect data from children.
Grievance Officer
Grievance Officer, RUBUILD SERVICES. Email: hello@ruvique.co. We acknowledge complaints within 48 hours and aim to resolve them within 15 days.